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And, while you're at, if you have a web page and the room to do it, why not post their customer service numbers?

The more of us who post it, the more people who will be able to find it.

If you follow the "Contact us" links, you can get to this message: If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-866-216-1072.

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I don't want to feel like I have to be a bitch to get good service; that's just nasty and it makes me feel gross.

And why in the world should you have to spend any of your time and energy arguing with them when it's clearly their mistake?

My experiment buying an i Pod from them last year went well, and I've ordered a few other things here and there.

Before you read any more, I wanted to let you know that I've been doing a little more trading with Amazon.

Amazon's decision not to put their customer service on their "Help" or "Contact Us" pages means that after you experience a problem you end up searching for their number for an unreasonable amount of time.

After you finally find it, you call the number and then are put on hold for quite a while as well.

Over the course of dealing with Amazon, I received many apologies from customer service people, but none of them were adequate. I am writing in response to your letter of August 25th, received at our corporate offices and addressed to Mr. I have been asked to reply as I am well-placed to make appropriate inquiries and to render assistance due.

Nobody was willing to admit that, really, Amazon had screwed up. On September 29, 2002, I received this in response to a snail mail letter I sent to their corporate offices addressed to Jeff Bezos, the Amazon CEO. I welcome the chance to help as I may and please know that I am including Jeff in this correspondence.

One quick thing: Remember that shopping locally is a great way to support your city, your neighbors, and your environment. More than 23,000 people visited this page in December 2004 alone.

I encourage all of you to consider shopping at your local bookstore; even though you might pay a few dollars more, you're making an important investment in your community. Now included by popular demand - The e-Bay, Pay Pal, Netflix and more phone numbers! The story in the Times generated more than 6,000 visits in one day.

There may be nobody reading the e-mail that comes to this address.) Amazon's rebate center: 1-866-348-2492Amazon Corporate Accounts:1-866-486-2360 Snail mail to customer service Amazon.com, Inc. 1200Seattle, WA 98144Phone: (206) 266-1000Fax: (206) 622-2405 Info e-mail: [email protected] no longer a working e-mail address.(Amazon's CEO is Jeff Bezos, if you want a name to put on an e-mail or fax to this office.) According to good sources, Amazon is no longer outsourcing much of its customer service work to i Sky. 408-376-7400Toll Free: 800-322-9266And another one: 888-749-3229 Pay Pal1-888-221-1161or 402-935-2050 For Pay Pal in the UK: 0870 7307 191 (replace the first 0 by 44 if dialling from outside the UK) Pay Pal (Europe) Ltd Hotham House1 Heron Square Richmond Upon Thames TW9 1EJ Yahoo! I also learned that if Amazon ships you something by mistake, their default reaction is to charge it to your credit card and force you to remain financially responsible for it until it's back in their warehouse.

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